Frequently Asked Questions (FAQ) regarding COVID-19 (coronavirus disease)
This list of FAQ for students, faculty and staff members has been prepared based on regular inquiries made to the Keio University Health Center regarding COVID-19 (coronavirus disease). It will continue to be updated as required. Please refer to it for more information. If you belong to an affiliated school or are based at the Shinanomachi Campus, please follow the policies of the school or campus.About Coronavirus Disease 2019 (COVID-19) (Keio University Health Center)
Q&A on Coronavirus Disease 2019 (COVID-19) (Ministry of Health, Labour and Welfare)
What is COVID-19?Q1：What is COVID-19?
Q2：What is meant by "underlying medical conditions" that can exacerbate the symptoms of COVID-19?
Preventing infection / How to spend your time during the university closure / Hosting of events and group activitiesQ3：I would like to know about the university's policies and the hosting of ceremonies.
Q4： I would like to consult with the Health Center. Please inform me of the center's contact details.
Q5：We are planning an event at which many people are due to attend. Will it still be okay to go ahead with the event as scheduled?Additionally, will we be able to obtain hand disinfectants and masks from the Health Center for use during the event?
Q6： Multiple cold-like symptoms have been reported by the clubs of the Athletic Association, etc. As there have been no confirmed cases of COVID-19, will it be okay for the clubs to continue with their activities?
Q7：The university is closed. How should I spend my time until the university reopens?
Q8：Does "refraining from going outside" mean that I should stay at home all day long? It is really disheartening to think that I cannot eat out, go to the gym, attend lessons, or otherwise get a change of scenery.
If you have symptoms / Reporting to the Health CenterQ9： I have a fever (37.5℃ or above). What should I do?
Q10：Should I interpret the instruction for people who have cold-like symptoms such as a cough or fever (37.5℃ or above) to refrain from coming to the university or place of work to mean that COVID-19 is an infectious disease designated by the School Health and Safety Act? I will not be able to receive a medical certificate unless I visit a hospital. Will I still be able to carry out the required procedures at the Health Center without a medical certificate?
Q11：I have a fever and was diagnosed with influenza. From when will I be able to return to the university or my place of work?
Q12：I have a fever and was diagnosed with infectious gastroenteritis. From when will I be able to return to the university or my place of work?
Q13：I am being treated for hay fever. I cannot tell whether I am sneezing, have a runny nose, and an impaired sense of smell and taste because of my hay fever, a regular cold, or the coronavirus (COVID-19). Is it okay for me to come to work as normal?
If you have had contact or possible contact with someone who has contracted COVID-19 / Reporting to the Health CenterQ14：Under what circumstances is a person considered to have been in close contact with someone who has tested positive for COVID-19?
Q15：I am considered to be a person who has had close contact with a COVID-19 patient and have been instructed to stay at home for two weeks by the Health Center (my place of work). During this period, is it okay for me to visit a hospital/clinic or go shopping?
Q16： I have had contact with someone who has tested positive for COVID-19 without adequate protection to prevent infection. Will it still be okay for me to come into the university or my place of work?
Q17： I have had contact with someone who has tested positive for COVID-19 upon taking the necessary precautions to prevent infection. Am I permitted to come into the university or my place of work?
Q18： I know someone who has contracted COVID-19 at my campus/place of work. I am unsure as to whether or not I had contact with this person. What should I do?
If diagnosed with COVID-19 / Reporting to the Health CenterQ19： I have been diagnosed with COVID-19 at a medical institution. What should I do?
Disinfectants, masksQ20：Alcohol-based hand disinfectants are no longer being sold. What should I do?
Q21：Masks are no longer being sold. What should I do?
Q&A on Coronavirus Disease 2019 (COVID-19)
Preventing infection / How to spend your time during the university closure / Hosting of events and group activities
[Important Notice] Pneumonia Associated with the 2019 Novel Coronavirus (COVID-19)
Contact details for the Keio University Health Centers
For the prevention of mass infections of COVID-19 (coronavirus disease) (Ministry of Health, Labour and Welfare)
Furthermore, please contact the Keio University Infection Response Center for COVID-19 concerning events hosted by Keio University.
Keio University Infection Response Center for COVID-19
The Health Center is not able to prepare disinfectants and masks for use at events.
Reporting an Infectious Disease Designated by the School Health and Safety Act
As yet open-ended requests are being made to refrain from going outside, which invites anxiety and can lead to stress. There are also likely many people who feel it is no longer safe to touch anything due to suffering from corona-phobia or a fear of COVID-19 (coronavirus disease).
Going for walks in the early morning and at night when there are fewer people around, or taking up yoga, stretching, pilates, etc., indoors can help refresh the mind and body. Additionally, communicating with friends and acquaintances using Line and e-mail or over the phone can also help alleviate feelings of loneliness. You could also take this opportunity to do things you weren't able to find time for during your usual routine such as reading any books you have bought or watching movies and dramas you have recorded.
If you have symptoms / Reporting to the Health Center
For the period you are to stay at home, use a health management chart to record and keep track of your temperature.
② Please report to the Health Center online.
③ Confirmation that your fever has subsided without the use of fever-reducing medicines (temperature is less than 37.0℃) and that you have remained in this condition for at least 48 hours are the criteria permitting your return to the university or place of work. Please bring your health management chart with you to the Health Center and attend an interview to determine whether or not you will be permitted to return to the university or place of work.
Because the possibility of having been infected by COVID-19 cannot be completely refuted, after your fever has subsided, please wear a mask at all times and refrain from participating in group activities for which you will have to remove your mask (meals, club activities, etc.) for a period of two weeks.
|A10：||Students||：||Your case will be treated as an infectious disease designated by the School Health and Safety Act.|
|Faculty and Staff Members||：||Your case will be treated as an infectious disease designated by the School Health and Safety Act. Please inquire at the Office of Human Resources Management or the General Affairs Office on your campus (Shinanomachi Office of Human Resources Management for Shinanomachi Campus).|
Please obtain permission to return to the university or place of work from the Health Center if you were diagnosed with influenza.
Please obtain permission to return to the university or place of work from the Health Center if you were diagnosed with infectious gastroenteritis.
Please take your temperature every day and keep an eye on your health, and if there are any changes in your condition such as developing a fever, cough, or breathlessness, do not come into work and stay at home. If these symptoms last for 4 days or more (approximately 2 days in the case of the elderly and persons with underlying medical conditions), or if you feel weary (fatigued) and experience shortness of breath (breathing difficulties), please consult with your nearest public health center by phone or call the phone consultation service and follow the instructions provided.
If you have had contact or possible contact with someone who has contracted COVID-19 / Reporting to the Health Center
・You live with or were in prolonged contact (including inside vehicles, airplanes, etc.) with someone who has tested positive for COVID-19 (hereinafter "COVID-19 patient")
・You medically examined, nursed, or cared for a COVID-19 patient without adequate protection to prevent infection
・You directly touched contaminants such as respiratory secretions or bodily fluids of a COVID-19 patient
・You had a meal with a COVID-19 patient
・You touched with your hand a COVID-19 patient without taking the required protective measures to prevent infection
・You had contact with a COVID-19 patient by conversing with him or her in close proximity (roughly within 2m)
① Notification from public health center
If someone tests positive for COVID-19, the relevant public health center will investigate the patient who has tested positive, confirm his or her movements, and identify anyone who is likely to have had close contact with the patient. If you have been identified as someone who is likely to have been in close contact with the patient, you will be contacted by the public health center (or the Keio University Health Center depending on the situation). Please follow the instructions that are provided.
② If you are worried despite not having received any notice from the public health center
Even if you have not been contacted by the public health center, there is no way of knowing where or when you may become infected. Please always pay heed to the condition of your health, wash your hands, etc., when going outside, and act with sufficient consideration for measures to prevent infection and the spread of COVID-19.
If diagnosed with COVID-19 / Reporting to the Health Center
Notification of an infectious disease
A basic precaution against catching an infection via your hands, including COVID-19, is hand washing.
Although hand disinfectants are effective, unless a disinfectant with a sufficiently high concentration of alcohol (70% or more) to kill viruses is being used properly, its effect will diminish.
Even if you use a disinfectant, if you later touch door knobs, desks, telephones, etc., you will not be able to avoid infection.
Sodium hypochlorite is effective for disinfecting the surfaces of items around you such as door knobs. Wiping down and cleaning the surfaces of items that you regularly touch is also effective, including door knobs, window handles, desks, chairs, telephones, computer keyboards, faucets/taps, toilet lids, elevators, and photocopier buttons.
If you do not have a mask, please cover your mouth and nose with a clean gauze or towel. If you cough or sneeze suddenly, please cover around your mouth with a sleeve or the inside of your jacket instead of just covering with your hands. Unless you use a mask properly, it will have limited effect. A mask cannot prevent infection if you mistakenly wear it back to front or if there is an opening.